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Help Center

Privacy Policy

Last updated: 2025-06-18

At Scantra AB, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you interact with us – whether through our website, by email, or in any other way.

1. Who we are

Scantra AB
Company Registration Number: 5564217767
Email: info@scantra.se
Website: https://www.scantra.se

2. What data we collect

We may collect the following types of personal data:

  • Name and contact information (e.g. email, phone number, company)
  • Order and delivery information
  • Billing and payment details
  • Website usage data (via cookies and analytics tools)
  • Any communication you have with us (email, contact forms, etc.)

3. How we use your data

We use your personal data to:

  • Process orders and deliver products
  • Respond to inquiries and provide customer support
  • Improve our website and user experience
  • Send relevant communication (e.g. order updates, offers – only with your consent)
  • Fulfill legal or regulatory obligations

4. Legal basis for processing

We process your data based on:

  • Contractual necessity – to fulfill an order or agreement
  • Consent – for marketing or optional communications
  • Legitimate interest – to improve our services and understand customer needs
  • Legal obligations – to comply with applicable laws

5. How we store and protect your data

We take data protection seriously. Your information is stored securely and only accessible to authorized personnel. We use industry-standard measures to prevent unauthorized access, loss, or misuse.

6. Sharing your data

We never sell your data. We may share it with trusted third-party service providers (e.g. shipping partners, payment processors, IT providers) only when necessary to deliver our services. These parties are obligated to handle your data securely and in line with GDPR.

7. Your rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (where applicable)
  • Withdraw consent for marketing communications
  • Object to or restrict processing
  • File a complaint with the Swedish Authority for Privacy Protection (IMY)

To exercise your rights, contact us at info@scantra.se.

8. Cookies

We use cookies to enhance your browsing experience and gather usage statistics. For more information, see our [Cookie Policy].

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date. We recommend checking back periodically to stay informed.